# IDSA Online

> IDSA Online (Pty) Ltd is a private professional service agency in Johannesburg, South Africa, operating since 2019. We help people apply for Smart ID cards, passports (adult, minor and emergency), visas for any country, and unabridged birth, marriage and death certificates. We capture your details, check your documents before submission, book your biometrics appointment at a Home Affairs bank branch where the service needs one, and keep you updated until your document is ready. We are an intermediary, not a government body, and we are not affiliated with the Department of Home Affairs.

Important notes:

- IDSA Online is a private agency. We are not the Department of Home Affairs and are not affiliated with it. Home Affairs and foreign embassies make every decision and set every processing time.
- We never publish processing times or prices: Home Affairs sets the pace, and we quote per application.
- Contact is through the WhatsApp button (https://wa.me/27660890344) or the online contact form. We do not list a phone number or email address.

## Services

- [Smart ID Cards](https://idsa.online/services/smart-id): Help applying for a South African Smart ID card: first IDs, replacements and green ID book upgrades. We check your documents and book your biometrics at a Home Affairs bank branch.
- [Passports](https://idsa.online/services/passports): Help applying for a South African passport: adult, minor and emergency passports. We prepare the application, check documents and book your appointment.
- [Visas](https://idsa.online/services/visas): Visa application help from Johannesburg for any country. We work out what the embassy asks for, prepare your supporting documents and keep you on track.
- [Certificates](https://idsa.online/services/certificates): Help applying for South African unabridged birth, marriage and death certificates, often required for minors' passports, visas, emigration and estates.

## Help

- [How it works](https://idsa.online/how-it-works): How an IDSA Online application works: apply online or on WhatsApp, we check your documents, book your Home Affairs bank branch appointment and keep you updated.
- [Frequently asked questions](https://idsa.online/faq): Answers about Smart ID cards, passports for adults and minors, unabridged certificates, Home Affairs bank branches, documents, timing and costs.
- [Apply online](https://idsa.online/apply): Start your Smart ID, passport or certificate application online. Choose the Adult / Seniors or Minor / Student form.
- [Book a consultation call or document check](https://idsa.online/book): Book a 15-minute consultation call about your Smart ID, passport, visa or certificate application, or a document check before your Home Affairs appointment.
- [Contact](https://idsa.online/contact): Contact IDSA Online in Johannesburg on WhatsApp or through the online enquiry form.

## Optional

- [About IDSA Online](https://idsa.online/about): IDSA Online (Pty) Ltd is a private professional service agency in Johannesburg, operating since 2019. One person owns your file, with updates at least every 3 working days.
- [Privacy Policy (POPIA)](https://idsa.online/privacy): How IDSA Online (Pty) Ltd collects, uses, shares and protects your personal information under POPIA.
- [Terms & Conditions](https://idsa.online/terms): The terms that apply when you use the services of IDSA Online (Pty) Ltd: fees, refunds, processing times, liability and more.
- [Full text for language models](https://idsa.online/llms-full.txt): every page's content in one Markdown file.